Business Administration Apprentice (Comms & Marketing)

Job Title: Business Administration Apprentice (Comms and Marketing)

Contract: 21 months fixed term

Hours: 30 hours per week

Location:  Bradford

Salary: £5.76 p/h increasing to £6.55 p/h after 6 months

About the role

This role is to provide general administrative support to the wider communications, marketing, EDI & involvement team

The role will involve providing support in a variety of ways to the communications, marketing, EDI and involvement team. This includes inputting and collating data from several sources to be used by the team to make information-led decisions, monitoring social media, and liaising with care homes to support communications campaigns

You will be required to actively participate in the Anchor apprenticeship scheme, take responsibility for personal development and study and to meet training milestones as agreed with the Resident Wellbeing Lead

You will also monitor and report on performance against service standards within own area of work

Key activities will include:

• Data entry, gathering statistics for KPI’s, preparing post and monitoring mailboxes
• Supporting campaigns across the function by distributing merchandise, participating in activities and events related to the campaigns, contacting homes and locations, campaign evaluation and reviewing feedback
• Monitoring social media, posting on external social sites, liaising with teams for responses on social media, spotting opportunities for further content
• Supporting with travel arrangements and bookings for conferences, events, and off-site meetings

About you

You will have:

• Willingness to build knowledge and experience of the communications & marketing function and participate actively in the apprenticeship scheme.
• Basic knowledge of traditional and social media
• Ability to learn the processes and activity related to the department
• Proficient use of Microsoft Office software
• Effective communication skills
• Good verbal and written communication skills
• Ability to prioritise tasks and manage conflicting demands
• Ability to deliver to deadlines
• Ability to work well as part of a team
• Experience of working in a customer focussed environment
• Experience of working to deadlines and to specified performance measures
• Experience of Working in a communications & marketing environment preferable but not essential as training will be provided

GCSE – Maths and English Essential

Hundreds of talented professionals with a range of specialist skills and experience based in our Bradford and London offices make up our Support Services. While we all do very different things, we work towards the same goal of improving the lives of the older people who live with us. 

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.