Onboarding Advisor - 12 month Fixed Term Contract

Are you a highly organised and detail-oriented individual with a passion for recruitment and providing exceptional administrative support? If so, we have an exciting opportunity for you!

Position: Onboarding Advisor
Salary: £22,525 per annum
Location - Bradford
Contract Type: 12 months Fixed Term Contract

Please note you must have the right to work in the U.K. to apply for this position. 

Job Purpose and Context:

Our Onboarding Advisors, play a crucial role in the smooth and efficient onboarding of new candidates, ensuring compliance and readiness for their start. Your primary focus will be to support and guide hiring managers throughout the recruitment and onboarding process, promote the use of our Applicant Tracking System (My Recruit), conduct necessary checks for candidates, and provide outstanding customer service to both internal and external stakeholders.

Key Accountabilities and Decision Making:

• Act as the first point of contact for inquiries regarding the Applicant Tracking System (My Recruit), ensuring a professional and positive recruitment experience for candidates and managers.
• Work closely with hiring managers to enhance their recruitment knowledge and skills, including assisting in the delivery and development of recruitment training on the ATS.
• Ensure all contracts of employment, offer letters, and contractual paperwork comply with HR best practices and relevant employment legislation.
• Manage the onboarding process, ensuring all pre-employment checks, such as DBS, eligibility to work in the UK, references, health declarations, and qualifications, are completed accurately and efficiently.
• Develop and maintain positive and collaborative working relationships across the organization to support the reputation of recruitment as a professional and efficient support function.
• Continuously suggest improvements to processes, systems, and procedures.

Knowledge:

• A good working knowledge of general IT systems and MS Office applications, particularly Excel.
• Strong experience and technical understanding of using an ATS (applicant tracking system) for managing recruitment and onboarding processes.
• Awareness of the workings of the HR department and familiarity with its overall services.
• Experience with Right to Work and DBS regulations, processes, and procedures.

Skills:

• Attention to detail to ensure accuracy in data and documentation.
• Excellent relationship-building skills, both internally and externally, with a focus on valuing diversity and sensitivity to others' viewpoints.
• High degree of initiative, flexibility, diplomacy, and patience.
• Strong team player with the ability to work under pressure, prioritize effectively, and meet deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to understand how one's role impacts wider organizational plans.

Experience:

• Demonstrable onboarding/recruitment administrative experience in a shared service/customer contact center environment.
• Experience in effective relationship management with customers, both internal and external.
• Ability to work under strict deadlines and achieve specified performance measures.
• Experience in supporting/delivering projects or initiatives.
• Providing onboarding and system support to a diverse group of customers.

Qualifications:

• Onboarding/Recruitment/HR related qualification desirable.
• Relevant vocational qualifications in numeracy and literacy.
• Customer service training/qualification desirable.

Key Activities and Outcomes:

• Ensure accurate and up-to-date data in Myrecruit and MSS transfers for personnel files.
• Provide generalist onboarding support by processing and executing offers and requests from Hiring Managers accurately and to agreed standards.
• Meet SLAs on all onboarding processes to provide an exceptional candidate experience.
• Offer advice and guidance via the Onboarding phone line and inbox to help managers utilize the system optimally.

If you are passionate about recruitment, delivering outstanding customer service, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join our team and contribute to our mission of building a strong and diverse workforce!

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser 

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.

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