Administrator

Join Our Team at Anchor – Administrator Role at Park Hall, Stoke-on-Trent
Hours: 37.5 hours per week, Monday–Friday, 9:00 AM – 4:30 PM
Salary: £26,500 per annum + great benefits

Are you organised, people-focused, and ready to be the heartbeat of a vibrant care home?
At Anchor, we’re proud to be England’s largest not-for-profit provider of care and housing for older people. We're currently looking for an enthusiastic and efficient Administrator to join our friendly team at Park Hall, our beautifully modern residential care home located in the heart of Stoke-on-Trent.

About Park Hall

Set in a quiet, leafy suburb, Park Hall offers high-quality residential care for up to 60 residents in a welcoming environment. With beautifully landscaped gardens, comfortable lounges, and a warm community feel, it’s a wonderful place to live—and work! Learn more about our home here: Park Hall, Stoke-on-Trent

Your Role

As an Administrator, you’ll play a key part in the smooth running of the home by:

• Managing daily financial processes such as income collection and personal finances.
• Supporting the Home Manager with payroll, staff files, and reports.
• Maintaining accurate records, databases, and documentation.
• Being the friendly face that greets visitors and supports new residents.
• Helping keep our home well-stocked and running efficiently.

What You’ll Bring

• Strong organisational and administrative skills
• Confidence with IT systems and financial procedures
• A helpful, customer-focused approach
• Ideally, previous office experience in a busy environment
• NVQ Level 2 in Business Administration or Customer Service (or willingness to achieve)

Why Anchor?

We offer more than just a job. At Anchor, you’ll benefit from:

• 20% discount at over 4,000 retailers
• Free DBS check & uniform
• Access to award-winning training and development
• Excellent career progression opportunities
• Supportive team culture with values rooted in respect and inclusion

If you're ready to bring your skills to a role where you really make a difference, we want to hear from you.
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Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.