Housekeeper

Housekeeper – 17.5 Hours per Week
Location: Harden Hall, Walsall

We’re looking for a dedicated and detail-oriented Housekeeper to join our friendly team at Harden Hall in Walsall. You’ll play a vital role in ensuring our home is always clean, safe, and welcoming for residents and visitors alike.

Your responsibilities will include maintaining high standards of cleanliness across individual rooms and communal areas, using cleaning products and equipment safely, and always adhering to health and safety and infection control guidelines.

What You’ll Bring:

• Previous experience in a housekeeping or cleaning role (desirable)
• Knowledge of safe cleaning procedures and correct use of cleaning equipment (e.g., carpet cleaners)
• Understanding of COSHH, health and safety, data protection, and confidentiality
• Awareness of safeguarding principles
• A Customer Service NVQ Level 2 qualification would be an advantage

Skills and Attributes:

• Excellent organisation and time management
• Friendly, approachable, and empathetic nature
• Ability to work independently and as part of a supportive team
• Flexibility to prioritise tasks and respond to residents’ needs

Why Anchor?

At Anchor, we’re proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive workplace for everyone. Our colleague networks – including LGBT+, BAME, and Disabled groups – help shape our culture and policies to ensure every voice is valued.

We recruit, train, and promote based on talent and ability. One of our core values is Respect – we do not tolerate discrimination or harassment of any kind.

Please note: All applicants must already hold the legal right to work in the UK.

Harden Hall in Walsall is home to well trained and helpful staff with rooms for up to 52 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver. 

• Free parking available on site
• Rated Good by CQC 
• Deputy manager was a finalist in the Great British Care Awards in 2018

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.