Internal Communications Manager

Title: Internal Communications Manager – FTC
Location: Hybrid with occasional travel to the Bradford or London office
Salary: Up to £42,000 per annum, pro rata
Hours: 37.5 per week
Contract: Fixed Term Contract until 31st March 2026

About the role 

The Internal Communications Manager is responsible for developing and delivering internal communications strategies and campaigns that engage colleagues, support organisational objectives, and drive a positive workplace culture. The role also involves the planning, scheduling, and optimisation of internal communications channels, ensuring messages are timely, relevant, and impactful. 

Success will be measured by the effectiveness of these internal communications channels in ensuring messages reach, are understood by and acted on by their intended audiences. 

Key Responsibilities and Accountabilities 

• Plan, schedule, and optimise the use of internal communications channels to maximise reach and impact. 
• Work closely with senior leaders and stakeholders to ensure communications are aligned, timely, and support engagement. 
• Create and curate engaging content for a range of internal channels, including intranet, newsletters, digital platforms, and events. 
• Measure and evaluate the effectiveness of campaigns and channels, using data and feedback to drive continuous improvement. 
• Support the Head of Internal Communications in developing best practice and innovation in internal communications. 
• Collaborate with colleagues across the Communications & Marketing Directorate to ensure consistency of messaging and alignment with organisational objectives. 
• Maintain up-to-date knowledge of sector trends, best practice, and regulatory requirements. 

Essential Skills, Experience & Qualifications: 

Minimum requirements: 

• Experience in internal communications or related field, ideally within a regulated, customer-facing environment (e.g., social housing, care, public sector, or similar). 
• Strong written and verbal communication skills, with the ability to create engaging content for a range of audiences and channels. 
• Experience planning and delivering communications campaigns and projects. 
• Ability to analyse data and evaluate the effectiveness of communications activity. 
• Experience working with digital communications platforms and tools. 

Desirable: 

• Educated to degree level or equivalent through relevant training and/or experience. 
• Relevant professional qualification (e.g., CIPR, IoIC, CIM). 
• Experience supporting organisational change or transformation. 
• Knowledge of the social housing and care sectors. 

This role reports to the Head of Internal Communications and works closely with other colleagues in the Communications & Marketing Directorate. 

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

Our values

Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.

Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.

Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos.  Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options
• Access to online GP appointments

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Free Blue Light Card

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser 

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.