Deputy Manager

Deputy Home Manager - Maple Tree Court, Stoke-on-Trent
Salary: £35,000 per annum
Hours: 42 hours per week
Shifts patterns: 12 hour shifts
Week 1: Monday, Tuesday, Saturday, Sunday
Week 2: Wednesday, Thursday, Friday

At Maple Tree Court, we’re passionate about providing high-quality, person-centred care that helps our residents live happy, fulfilling lives. We’re now looking for a dedicated Deputy Home Manager to support the Home Manager and play a key role in the day-to-day leadership of our care home.

This is a fantastic opportunity for an experienced Deputy Home Manager, or someone with strong leadership experience in a care setting who is ready to take the next step in their management career.

About the role

As Deputy Home Manager, you’ll support the Home Manager in leading the home, ensuring high standards of care, compliance, and operational excellence. You’ll be hands-on, visible within the home, and confident in managing quality, people, and processes to deliver outstanding outcomes for residents.

You’ll play a key role in:

• Ensuring the delivery of high-quality, person-centred care that meets individual needs
• Maintaining compliance with CQC fundamental standards and Anchor policies
• Supporting safeguarding practices and promoting the safety and wellbeing of vulnerable adults
• Carrying out audits, inspections, and quality checks to drive continuous improvement
• Deputising for the Home Manager in their absence
• Supporting staff performance, training, and development
• Managing rotas to ensure the right skill mix is in place
• Working closely with families, professionals, and external stakeholders

About you

We’re looking for someone who is:

• Customer-focused, compassionate, and committed to delivering exceptional care
• Experienced in a care home or similar care setting, with an understanding of the needs of older people
• Confident in people management and day-to-day operational leadership
• Knowledgeable in safeguarding, health and safety, and care legislation
• Detail-oriented, organised, and comfortable working under pressure
• Passionate about creating a positive culture for residents and colleagues alike
• Relevant qualifications such as a Care Level 3 Diploma (Dementia pathway) or a Level 2/3 management qualification are desirable.

Why join Anchor?

Anchor is England’s largest not-for-profit provider of care and housing for older people. We’re proud of our values-led approach and our commitment to supporting colleagues to develop and thrive in their careers.

Please note: All applicants must already hold the legal right to work in the UK to apply for this role.

Maple Tree Court in Stoke-on-Trent is home to well trained and helpful staff with rooms for up to 64 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver. 

• Contemporary care home with wide corridors, four small units, with dining area on each, wide corridors, spacious garden with access from bedrooms and lounges. Pond area with soothing running water. Good access to motorways, good local shops and supermarket
• A friendly and bubbly team supporting with 24 hour care. Always ready to help and support residents and their families. Good connections with professionals and doctors. Dementia friendly environment. All rooms on-suite, with profiling baths available on each corridor. Visitors welcome any time
• Good community relations, inviting the community to be involved in the home. Local church visits regularly. Local school visit and make artwork for the home.  Fresh food made daily by the chiefs. Daily activities

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.