Technical Services Lead

Technical Services Lead (Damp, Mould & Disrepair) 

We are looking for an experienced Technical Services Lead to strengthen our approach to damp, mould, condensation (DMC), disrepair and HHSRS compliance across our national housing and care portfolio. This is a senior, highimpact role focused on resident safety, regulatory assurance and service improvement. 

You’ll lead complex inspections, diagnose building defects, specify and oversee remedial works, and ensure full compliance with Awaab’s Law, the Building Safety Act and HHSRS. You’ll manage highrisk cases, support legal disrepair processes and champion preventative, datadriven improvements that protect residents and enhance the quality of our homes. 

What you’ll be doing 

• Leading complex technical inspections, diagnosing building defects and specifying remedial works. 
• Ensuring full compliance with Awaab’s Law, the Building Safety Act, HHSRS and wider regulatory requirements. 
• Managing highrisk and complex DMC and disrepair cases, including liaison with legal teams. 
• Overseeing quality assurance and technical standards across damp, mould and disrepair activity. 
• Using asset data and trend analysis to drive preventative action and longterm improvements. 
• Working closely with Property Services, Housing & Care operations, contractors and specialist consultants. 
• Providing expert technical advice and guidance to colleagues across the organisation. 
• Supporting service improvement, innovation and valueformoney initiatives across the property portfolio. 

What you’ll bring 

• A degree qualification in a quantity surveying related discipline or appropriate relevant experience (essential) 
• MRICS/MCOIB status (desirable) 
• Strong building pathology expertise, particularly in damp, mould, condensation and structural defects. 
• Experience delivering compliance and technical assurance in social housing. 
• Confidence managing highrisk, complex or sensitive cases. 
• Excellent communication skills with a strong residentfocused approach. 
• Ability to analyse data, identify trends and drive service improvements. 
• Full UK driving licence. 

How you work 

You bring a calm, practical and solutionsfocused approach to complex technical challenges. You communicate clearly and compassionately with residents, colleagues and contractors, building trust and confidence in difficult situations. You balance technical rigour with a peoplecentred mindset, ensuring safety, fairness and transparency guide every decision. You stay organised under pressure, work collaboratively across teams and use data, insight and professional curiosity to drive continuous improvement. 

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

Our values

Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.

Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.

Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos.  Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options
• Access to online GP appointments

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Free Blue Light Card

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser 

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.