Colleague Experience Specialist - Capability & Performance

Colleague Experience Specialist

Location: Remote with occasional travel to Bradford or other UK sites
Hours: 37.5 per week
Salary: £40,000 per annum
Role Profile: http://bit.ly/47EKZg4

Make colleague experience your purpose

We’re growing our People & Culture team and looking for a Colleague Experience Specialist to help shape a workplace where colleagues feel supported, engaged and able to develop. If you enjoy improving colleague experience and bringing ideas to life, this role could be a great fit.

What you’ll do

• Deliver initiatives that improve key moments across the colleague journey, including onboarding, engagement and recognition
• Create simple, practical learning and compliance resources that support development
• Use colleague feedback and survey insights to spot themes and guide improvements
• Support culture, learning and change projects that help teams thrive
• Shape clear, accessible communication that brings development plans to life

What you’ll bring

• A people‑first approach and the ability to build trusted relationships
• Strong communication skills and the confidence to work with colleagues at all levels
• Experience in HR, Learning & Development or Organisational Development (CIPD Level 3 helpful but not essential)
• Understanding of regulatory learning needs within a safe, skilled workforce
• Ability to use data, manage projects and balance detail with deadlines
• Curiosity, creativity and a drive for continuous improvement

Why Anchor?

We’re England’s largest not‑for‑profit provider of housing and care for older people. Every penny we make is reinvested to improve our homes, services and colleague experience. Our values - Accountable, Respectful, Courageous and Honest - guide everything we do.

Benefits

• Wellbeing, fitness and mental health support
• Flexible working options and online GP access
• Pension matched up to 8%
• Financial guidance, savings support and free life assurance
• Discounts on shopping, tech, travel and more
• Ongoing development and clear career pathways

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

Our values

Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.

Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.

Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos.  Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options
• Access to online GP appointments

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Free Blue Light Card

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser 

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.