Head Housekeeper

28 hours per week

8 am - 3pm, working alternate weekends

The Head Housekeeper plays a central role in creating a safe, dignified, and homely environment for residents living with dementia. This position leads the housekeeping team to maintain exceptionally high standards of cleanliness, infection control, and presentation throughout the home, ensuring residents feel comfortable, respected, and supported.

Key Responsibilities:

• Lead and support the housekeeping team, ensuring high standards across the home.
• Organise staff rotas, manage workloads, and provide training, including dementia‑aware practice.
• Oversee all cleaning, laundry, and housekeeping tasks to maintain a safe, homely environment.
• Ensure compliance with infection control, COSHH, and health and safety requirements.
• Monitor stock levels and manage ordering of cleaning materials and PPE.
• Build positive relationships with residents and families, respecting individual preferences.
• Carry out regular audits and report maintenance issues promptly.
• Work collaboratively with care, maintenance, and management teams to support smooth operations.

Skills & Experience:

• Previous experience in housekeeping leadership, ideally within a care home or healthcare setting.
• Strong understanding of dementia and how the environment affects resident wellbeing.
• Excellent organisational and time-management skills.
• Ability to lead, motivate, and develop a team.
• Knowledge of infection control, COSHH, and health and safety standards.
• Compassionate, patient, and respectful approach to residents and families.

Please note all applicants must already hold the legal right to work in the UK 

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.