Hourly Rate of Pay
Up to £35,000 DOE
Up to £35,000 DOE
Job Title: Employee Relations Advisor
Salary: Up to £35,000 DOE
Contract Type: Permanent
Hours: Full time, 37.5 hours
Anchor Hanover Group is the largest provider of specialist housing and care for people in later life in England, employing more than 9,000 people throughout England. We provide more than 60,000 homes for older people, and are a trusted care provider with more than 100 care homes.
We know that quality services start with quality people. We work hard to be recognised as a leading employer and are committed to retaining and attracting the best in our industry.
At Anchor Hanover Group we believe in values. We are Accountable, Respectful, Courageous and Honest. We believe our people should be proud of the work they do making a difference to society and our customers.
About the role
You will be required to deliver employee relations specialist advice and support by telephone to ensure all ER cases and ER practices are managed effectively in line with best practice and agreed service standards.
You will ensure that all Anchor Hanover are compliant with internal and external regulatory standards and report incidents of non-compliance in line with legal and internal frameworks.
You will need to determine the best ER solution to mitigate risk of litigation and monitor/report on performance against service standards within own area of work whilst working with others towards the improvement of service delivery.
You will have a breadth of experience in providing employee relations advice and guidance in a customer focused, target driven and commercial environment. The role also requires you to have experience delivering specialist ER advice.
In this role you will demonstrate a detailed knowledge and understanding of all systems, equipment processes and procedures related to the department and ER. You will have knowledge and hold previous experience of HR technical discipline and/or legal or regulatory framework. You must have proficient use of Microsoft Office and specialist software or systems relating to role and have knowledge of working structures, roles and responsibilities.
For this role, you will have strong influencing skills with the ability to critically analyse complex situations and recommend effective ER solutions. The role requires you to have good written and verbal communication skills and to be computer literate. You will have letter and report writing skills and be skilled at problem solving.
As England’s largest not-for-profit provider of care and housing for older people, we’re able to negotiate great deals and benefits for our people. Here are just a few of the things you’ll get when you work with Anchor Hanover Group:
· 25 days holiday plus bank holidays
· Buy and sell annual leave
· Exclusive discounts on high-street shopping
· 20% off mobile phone contracts
· 25% off Private Healthcare
· Contributory pension, 4% from you and 4% from us